Privacy Policy

1. Introduction

Loopbase ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our loyalty platform and services.

2. Information We Collect

We collect information in the following ways:

• Account Information: Name, email address, business name, and contact details when you create an account.
• Transaction Data: Purchase history and loyalty program activity for the merchants you interact with.
• Device Information: Device type, operating system, and browser type for service optimization.
• Usage Data: How you interact with our platform to improve our services.

3. How We Use Your Information

• To provide and maintain our loyalty platform services
• To process transactions and send related notifications
• To communicate with you about updates, offers, and support
• To analyze usage patterns and improve our services
• To comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share information with:

• Merchants: Transaction data related to their loyalty programs
• Service Providers: Third parties who assist in operating our platform
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data
• Opt out of marketing communications

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account at any time.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: privacy@loopbase.io