Loopbase

For merchants

Four modules. One system. Built around your customers.

From your first QR scan to your hundredth repeat customer — Loopbase handles every layer of the loyalty lifecycle.

01LAUNCH

Everything you need to go live. Nothing you don't.

Loopbase Launch gives you the full toolkit to build and run a loyalty program — stamps, points, tiers, QR codes, and Wallet passes — in a single dashboard. No developer required. No integration project. Just your program, live today.

  • STAMPS & POINTS

    Configure stamp cards or points programs with custom earn and redeem rules.

  • QR CODE LOYALTY

    Unique QR codes for each customer. Scan at POS, stamp instantly.

  • APPLE & GOOGLE WALLET

    Passes issued automatically. Update in real time. No app required.

  • PINELABS INTEGRATION

    Native POS connection. Every transaction captured automatically.

  • CUSTOM BRANDING

    Your logo, your colors, your program name. Fully white-labelled.

  • MULTI-PROGRAM SUPPORT

    Run stamps, points, and tier programs simultaneously.

02KNOW

Your customers are telling you something. Loopbase translates it.

Know gives you a live intelligence layer on top of your loyalty program. Every visit, every transaction, every redemption builds a customer profile. Loopbase scores them automatically — so you always know who's thriving, who's at risk, and who needs a reason to come back.

  • CUSTOMER SEGMENTS

    Champions, Loyal, At Risk, and Lost segments built automatically from behaviour.

  • CHURN SCORING

    Predictive scores flag customers before they disappear.

  • LIFETIME VALUE TRACKING

    Understand each customer's actual worth to your business.

  • VISIT FREQUENCY TRENDS

    See how often your best customers visit — and when that changes.

  • MEMBER VS NON-MEMBER

    Direct revenue comparison between loyalty members and the rest.

  • REAL-TIME PROFILES

    Every customer profile updates the moment a transaction hits.

03ACT

Intelligence is only useful if you act on it.

Act connects your customer segments directly to your outreach. Build a campaign, select a segment, set an offer — and send. Targeted campaigns through Wallet push notifications and WhatsApp. No marketing platform required. No audience building. The audience is already there.

  • SEGMENT-TARGETED CAMPAIGNS

    Target Champions, At Risk, or any custom segment with a single click.

  • WALLET PUSH NOTIFICATIONS

    Send offers directly to the customer's Apple or Google Wallet pass.

  • WHATSAPP CAMPAIGNS

    Reach customers where they already are. (Pro tier)

  • AUTOMATED TRIGGERS

    Set rules: if a customer goes 30 days without visiting, trigger a win-back offer.

  • OFFER BUILDER

    Bonus stamps, double points, free item rewards, percentage discounts.

  • CAMPAIGN ANALYTICS

    Open rates, redemption rates, and revenue impact per campaign.

04GROW

Revenue intelligence that gets sharper over time.

Grow gives you the reporting layer that turns your loyalty data into business decisions. Track program ROI, understand which segments drive the most revenue, benchmark your performance, and see the compounding effect of loyalty on repeat spend. Built for merchants who want to understand their business, not just run a points program.

  • PROGRAM ROI

    Real-time calculation of revenue attributable to your loyalty program.

  • REVENUE BY SEGMENT

    Break down member spend by Champions, Loyal, At Risk.

  • REPEAT VISIT ANALYTICS

    Track how loyalty changes visit frequency over time.

  • BENCHMARK DATA

    See how your program performs against similar merchants on Loopbase.

  • EXPORT & API

    Pull your data any time. Full API access on Pro tier.

  • MULTI-LOCATION DASHBOARD

    Single view across all locations. (Enterprise)

Built to connect

Works with the tools your business already runs on.

PineLabsApple WalletGoogle WalletWhatsApp BusinessShopify (coming)Salesforce (Enterprise)

The full platform. Free to start.

No commitment. No dev work. Live in 15 minutes.